![]() The other reason I want you to configure VPN access is that this may allow you to skip configuring some inbound rules. They are simple to install and configure - you could call an 8 year old at home and have them do the test (or, if you are one of my customers, call me). Kerio VPN clients are free and available for Windows, Mac and Debian and Ubuntu Linux. I want you to do this because it is an easy test of inward connectivity. If you didn't tell the wizard to configure VPN access, run it again and do it now. Does it match the WAN address you put on the firewall? If it doesn't, your machine is not going out through this firewall - did you leave the old one in place and are trying to take one of your public IP's to this one? Or is it an unexpected address? Maybe you set the WAN for DHCP and should not have? Test VPN Access Google for "what's my IP" and Google will tell you your IP. If you have access, that's great, but let's just be sure. ![]() Maybe power cycling their equipment will fix it call them if it does not. If you are stuck here, and are sure of your addresses, it's probably MAC address caching or specifically expected MAC at your ISP connection. No? Change the DNS to use Google at 8.8.8.8. You should now have at least outbound Internet access. Or, just take a screenshot before you re-run the traffic rules wizard. You can save the current configuration by exporting it if you feel that's necessary. If you did rush ahead and add other rules, I suggest you remove them. You should have Internet access right now. You don't need any static routes, you don't need any more rules, nothing else needs to be turned on or configured. ![]() With proper WAN address, mask, DNS and gateway, you should have Internet access. If you didn't, you really should start there. Before you start adding rules for special cases, let's just verify the basics.įirst, you should have let the wizard configure basic traffic rules. My first rule is to not get ahead of yourself. Of course you need to know your basic network configuration, but the setup wizard will ask you for that and do the necessary work. If you have set up any firewall, even if it was only a simple home appliance, you are unlikely to experience any difficulties with the initial setup of Kerio Control. Troubleshooting Kerio Control installation
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